Work with Us
Mountainwatch Travel
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Competitive
Salary -
Travel
Opportunities -
Work in
Snow Industry -
Fun Working
Environment
Mountainwatch Travel, who we are?
Mountainwatch Travel is the leading force in ski, snowboard, and music festival travel for Japan, North America and New Zealand. With bases in Sydney, Hakuba and our head office in Queenstown, NZ. We have a dynamic team of passionate and driven staff who live and breath ski travel and events.
Mountainwatch Travel offers a fun working environment with a number of job perks, including overseas travel opportunities.
A full working visa (not a working holiday) and an unyielding enthusiasm for snow sports are non-negotiable.
If this sounds like you please email your CV and cover letter to kate@mountainwatch.com.
Position: Casual Seasonal Worker
Location: Hakuba, Japan
Employment Type: Casual / Seasonal (Winter 2025/26 Ski Season)
Are you ready to live and work in one of Japan’s most iconic alpine destinations?
Mountainwatch Travel and Snow Machine are seeking an enthusiastic Casual Seasonal Worker to join our in-resort team in Hakuba for the upcoming ski season.
About the Role:
This is a dynamic, guest-facing position perfect for someone passionate about snow, mountains, and delivering exceptional service. As a key member of our Hakuba crew, you’ll be responsible for:
- Providing friendly and professional customer service to our in-resort guests
- Driving guests to and from their local accomodation
- Assisting with basic mountain guiding and familiarisation for first-time guests in Hakuba – resorts include (Happo, Goryu/47 & Iwatake)
- Supporting our Travel Agents with general customer service enquiries and helping them make the most of their time in Hakuba
- Supporting the Snow Machine Team with administrative and customer service tasks in the lead up and during the Snow Machine Music Festival event to be held in March 2026.
What We’re Looking For:
- A friendly, outgoing, and reliable attitude
- Must have a valid Working Holiday Visa for Japan
- Must have a valid international driver’s license (or valid Japanese license)
- Ability to work flexible hours, including weekends and early/late shifts
- Confident skier or snowboarder (advanced)
- Experience in customer service or hospitality a plus
- Passion for the snow and mountain lifestyle
What We Offer:
- Opportunity to live and work in a world-class ski resort – we will provide accommodation in our Mountainwatch Travel Staff House
- Competitive hourly rate
- Free time to enjoy the mountains
- Fun, supportive team environment
- Staff perks including access to lift passes and Snow Machine Music Festival Tickets
Apply Now!
If you’re ready for an unforgettable snow season in Hakuba and love working with people, we’d love to hear from you.
To apply, send your CV and a short cover letter to kate@mountainwatch.com
